Air Cargo & IATA Training

Brief Description

Explore the essential principles of air cargo transportation in this introductory course. You’ll learn about cargo acceptance, handling procedures, rates and charges, and the role of IATA in global logistics. A perfect first step for aspiring cargo agents, freight forwarders, and logistics professionals.

Module 1: Introduction to Air Cargo

• The History of Air Cargo

• Cargo Agent/Intermediary/IATA-FIATA Endorsed Forwarder

• About IATA Training

• Career Development with IATA Training

• IATA Training Partners

• Course Objectives

• For Whom is the IATA Cargo Introductory Course Intended?

Module 2: Air Cargo Industry Structure & Regulations

• Role of Airlines in Cargo

• Airport Cargo Operations

• Freight Forwarders & Ground Handlers

• IATA, ICAO & Regulatory Bodies (Customs, Security, Safety)

• International Conventions (Warsaw, Montreal, Chicago)

• Cargo Security Regulations

Module 3: Air Cargo Documentation

• Air Waybill (AWB): Functions & Types

• House Air Waybill (HAWB) vs. Master Air Waybill (MAWB)

• Cargo Manifest & Other Documents

• Electronic Air Waybill (e-AWB)

• Shipper’s Letter of Instruction (SLI)

Module 4: Air Cargo Acceptance & Handling

• Cargo Acceptance Procedures

• Packaging Requirements

• Labeling & Marking of Cargo

• Special Cargo Categories (Perishables, Live Animals, Dangerous Goods, Valuables)

• Unit Load Devices (ULDs)

Module 5: Air Cargo Rates & Charges

• Principles of Cargo Rates

• Types of Rates (General Cargo, Specific Commodity, Class Rates, ULD Rates)

• Charges Collect & Prepaid Cargo

• Currency Regulations & Exchange Rates

• Application of TACT (The Air Cargo Tariff)

Module 6: Customer Service & Cargo Sales

• Role of Customer Service in Cargo Operations

• Cargo Reservations & Bookings

• Service Recovery & Customer Care

• Cargo Sales & Marketing Strategies

• E-commerce & Digital Platforms in Air Cargo

Module 7: Career Pathways in Air Cargo

• Skills Required for Air Cargo Professionals

• Entry-Level vs. Advanced Roles

• Global Career Opportunities

• Professional Growth with IATA Diplomas & Advanced Courses

• Continuous Professional Development (CPD)