10 Sections
20 Lessons
4 Weeks
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Module 1: Introduction to Travel & Tourism
3
1.1
Overview of the Travel & Tourism Industry
1.2
Key Stakeholders in Travel & Tourism
1.3
Module 1 Quiz
3 Minutes
6 Questions
Module 2: Geography in Travel Planning
3
2.3
Global Geography for Travel Agents
2.4
IATA Areas, Sub-Areas & Global Indicators
2.5
Module 2 Quiz
2 Minutes
8 Questions
Module 3: Air Transport Essentials
3
3.1
Airline Industry and Organizations (IATA, ICAO)
3.2
Airport Codes, City Codes & Time Zones
3.3
Module 3 Quiz
2 Minutes
7 Questions
Module 4: Travel Formalities & Regulations
3
4.1
Passports, Visas, and Travel Regulations
4.2
Health Requirements & Travel Insurance
4.3
Module 4 Quiz
2 Minutes
8 Questions
Module 5: Air Fares & Ticketing (Basic)
3
5.1
Structure of an Air Fare
5.2
Electronic Ticketing (E-Ticket) Basics
5.3
Module 5 Quiz
2 Minutes
8 Questions
Module 6: Ground Transportation & Accommodation
3
6.1
Types of Accommodation
6.2
Ground Services for Travelers
6.3
Module 6 Quiz
2 Minutes
8 Questions
Module 7: Package Holidays & Tour Products
3
7.1
Components of a Package Holiday
7.2
Role of Tour Operators
7.3
Module 7 Quiz
1 Minute
5 Questions
Module 8: Customer Service in Travel & Tourism
3
8.1
Rail & Coach Services
8.2
Cruise Travel Essentials
8.3
Module 8 Quiz
2 Minutes
5 Questions
Module 9: Technology in Travel Services
3
9.1
Importance of Customer Service
9.2
Handling Customer Complaints
9.3
Module 9 Quiz
2 Minutes
5 Questions
Module 10: Career Development in Travel & Tourism
3
10.1
Career Opportunities in Travel & Tourism
10.2
Training, Skills & Professional Growth
10.3
Module 10 Quiz
2 Minutes
5 Questions
Foundation In Travel And Tourism Course
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